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  • Check-in and check-out time: 12 a.m.

    Early arrival

    Late departure

    Arrival before 5 a.m.-

    payment for the day

    Departure after 12 a.m.to 6 p.m.

    Hourly payment

     

    Arrival from 5 a.m  to 7 a.m.-

    50%- payment for half of the day

    Departure after 6  p.m. to 12 p.m.

    Payment for half of the day

     

    Arrival from 7 a.m  to 12 p.m.-

    30% - payment

    Departure after 12 p.m.

    payment for the day

     

     

       Rules of accomodation in "Metelitsa" hotel:

    1.      Hotel is for temporary accommodation.

    2.      Hotel serves round-the-clock.

    3.      Check-out time is 12.00 a.m.

    4.      Payment for accommodation is taken according to check-out time, rules and price of rooms. In case of staying in the Hotel less than 24 hours guest should pay the whole day. Guest should make the prepayment before arrival.

    5.      Guests do not have to pay for children under  10 years if they do not have an individual bed. If a child stays in an individual bed, guests should pay according to hotel’s price list.

    6.      Information about price is publicized on hotel’s web-site www.hotel-metelitsa.ru and reception.

    7.      Guests can use cash, credit cards (Visa, Master Card, Maestro, Diners Club and JCB) and also non-cash payment.

    8.      In case of cash payment guest is given a check and standard form of bill.

    9.      Arrival into the hotel is at 14.00 a.m.

    10.   Assignment of the room earlier than 12.00 a.m. is possible only if the hotel has available rooms at this moment:

    •       Guaranteed arrival from 05.00 a.m. till 07.00 a.m. is paid 50% of the price of the room.

    •       Guaranteed arrival from 07.00 a.m. till 12.00 a.m. is paid 30% of the price of the room.

    11.   For additional placing of visitor from 23.00 till 8.00 the payment is raising (975 RUB for the person)

    12.   The hotel accommodation is given to the visitor after a passport registration. At the consent of the client with operating rules of hotel and registration of residing the contract on rendering of hotel services is considered concluded.

    13.   Time hotel accommodation should not exceed three months. Hotel accommodation over three months can be provided only in coordination with hotel management.

    14.   Upon termination of the period of residing the visitor is obliged to release room to checkout time (12:00 current days), prolongation of the period of residing is made only in the absence of the reservation on given room. If guests need to prolong their accommodation, the hotel can offer any vacant room.

    15.   At residing  prolongation for the part of the day the payment is raising:

    •       In each extra hour at departure from 12:00 till 18:00

    •       50% from a room rate at departure from 18:00 till 24:00

    •       For full days – at departure after 24:00

    16.   The hotel introduces the variety of services which are free of charge:

    •       Cabel TV(62 channels)

    •       A wake-up call

    •       Free WI-FI access

    •       Hot water in your room

    •       Using the iron

    •       Using the medical first-aid kit

    •       Taxi-call

    •       Left-luggage office services

    17.   Extra services in our hotel are provided according to the price-list. You can get the additional information about ordering extra services .

    18.   The guest of “Metelitsa” hotel is obliged:

    -        To follow the rules established in “Metelitsa” hotel

    -        To not disturb other hotel guests, to keep quite in hotel public places and in your hotel room;

    -        To keep cleanliness in number and hotel;

    -        To follow fire prevention rules strictly;

    -        In case of fire immediately, to inform any employee in the hotel;

    -        To pay his bill in time;

    -        Leaving the room, to close cranes, windows, to turn off the light, to switch off TV;

    -        In case of damage of the hotel property, to compensate the  cost of the damage;

    19.   For the guest of “Metelitsa” hotel is forbidden:

    -        To leave in his room  anybody (who is not a hotel guest) in his absence, and also to give a room key;

    -        To hold animals in the hotel rooms;

    -        To keep in the hotel room large things, inflammable materials, the weapon, chemical and radioactive substances, mercury;

    -        To use in number heating devices.

    20.   The hotel administration have the right to visit the room without an agreement with a visitor in case of  fire, flooding, and also in case of breaking the accommodation rules.

    21.   The hotel is not responsible  for  the loss of money, telephone cards, jewelries and other values which are not put on the safe.

    22.   The hotel has a right to refuse to prolong the contract in case if the visitor had violated established rules.